Frequently Asked Questions
1. What services do you provide?
At the Faith, Hope, & Love Foundation, we work with a large network of community supporters to provide help in times of financial distress. This includes, but is not limited to: homeless, elderly, veterans, children, schools, families in crisis, and other benevolent organizations with similar missions.
We assist with the following needs: food, shelter (rent/mortgage and/or basic home repairs,) clothing, educational or financial assistance, life skills, budgeting, mentoring, and/or other basic human needs. *Note, this does NOT include remodeling.
2. How would I go about obtaining needed assistance?
The process first begins with an appointment request. Feel free to contact us by phone at
575-941-2022, or click here to be directed to our online Appointment Request Form. Once your request has been submitted, someone from our team will be contacting you shortly to schedule an orientation appointment.
Once your appointment has been scheduled, you will need to complete the Family Assessment Form. Click here to be directed to our online Family Assessment Form. You have the option of completing the form online, or downloading, and completing, the PDF version. Once submitted, we will be able to assist you accordingly.
3. What do I need to bring to my initial appointment?
It's important to bring all of the following:
A valid photo ID
Your completed intake paperwork
(If employed,) Verification of employment with the 'two' most recent check stubs.
(If disabled,) Verification of disability application/paperwork
(For housing,) A current rental agreement that MUST have the landlord's phone number and mailing address. If it does not, we cannot assist you until this information is received.
(For utilities,) The most recent bill/disconnect notice. It must be in your name and the address on your photo ID must match that listed on the bill.
Thank you for your cooperation!
4. What are your business hours?
We are open on Mondays, Tuesdays, and Thursdays from 9:00am - 12:00pm. We're located at 933 N. Canal Street in Carlsbad, New Mexico, 88220. We are not currently accepting walk-in appointments. Feel free to fill out our Online Appointment Request Form to schedule a consultation.
5. Where can I find a list of local food banks, or assistance with various needs like clothing, housing, and more in Carlsbad?
Click on the link, 'Community Resources,' under the 'About' tab located at the top of the web page to see a list of resource providers and organizations working to assist the Carlsbad Community with various needs.
6. Are you accepting volunteers?
Yes! Volunteers make up a large part of our organization. We are deeply blessed by those who dedicate their spare time to assisting others within the community. If you would like to volunteer at the Faith, Hope, & Love Foundation, please complete the Volunteer Application Form located under the 'Volunteer' tab. Voluntary needs at our foundation will vary throughout the year.
7. Are you accepting donations?
Items like clothing, toiletries, toys, home decor, electronics, bibles, accessories, bedding, and other various goods are always deeply appreciated! Please ensure that the items are clean, new, or gently used. (For toiletries, brand new, only.) Our inventory is always changing, and we may have an excess of certain items. Due to constant changes in our stock, please call us at 575-941-2022, or visit our Facebook Page, to learn more about what items we are currently accepting. *Do not drop items off at our facility without first contacting us by phone.
Thank you so much for your generosity!
8. How can I obtain a tax donation receipt?
If you made a contribution to our foundation, and would like a tax donation receipt, please contact us by e-mail at firstname.lastname@example.org, and we will get that to you.
8. I have a question that isn't answered on this page.
Feel free to contact us with any further questions! You can reach us by phone during business hours at:
Or e-mail us at: